Delivery & Shipping Policy

The domain name www.casalevero.com
 (hereinafter referred to as the “Website”) is owned and operated by Casale Vero, an emerging clothing brand and business entity incorporated under applicable laws of India (hereinafter referred to as “Casale Vero”, “We”, “Us”, or “Our”).

Your use of the Website, services, and tools are governed by the following terms and conditions, including the applicable policies which are incorporated herein by reference. By accessing, browsing, or transacting on the Website, You agree to be bound by these terms and policies.

For the purpose of this document, “You” or “User” shall mean any natural or legal person who accesses or uses the Website and/or makes a purchase by providing required registration or order details. Casale Vero may allow purchases with or without registration, subject to platform functionality.

Commercial Terms

All commercial and contractual terms, including but not limited to product price, shipping charges, payment methods, delivery timelines, warranties (if any), and after-sales services, are offered by Casale Vero and agreed upon at the time of order placement.

Shipping Charges
Shipping fee may vary according the orders.
Shipping charges, if applicable, will be clearly displayed at the time of checkout.
Casale Vero reserves the right to revise shipping fees from time to time.
Order Verification

Before processing or dispatching any order, Casale Vero reserves the right to request additional information or documents (including but not limited to government-issued identification and address proof) to verify the authenticity of the transaction and ownership of the payment instrument. This is done to ensure a secure and reliable shopping experience.

Delivery & Dispatch

Casale Vero shall make reasonable efforts to ensure timely dispatch and delivery of products. However, delays may occur due to circumstances beyond our control, including but not limited to:

Product unavailability or stock issues
Logistics or courier delays
Natural events or unforeseen disruptions

Casale Vero shall not be held liable for delays or failure in delivery arising from such circumstances.

Delivery Confirmation

You, as a Buyer, are required to notify Casale Vero through the Website or customer support channels in case of non-delivery or any issues with delivery within the timeline specified in our policies.

Failure to notify within the specified timeframe shall be deemed as successful delivery of the order.

For Cash on Delivery (COD) orders, the Buyer is required to confirm receipt of the product at the time of delivery.

General Disclaimer

While Casale Vero strives to provide accurate delivery timelines and seamless service, we do not guarantee uninterrupted or error-free delivery services. All deliveries are subject to logistics partner operations and external factors.