Terms & Conditions

This document is an electronic record in accordance with the provisions of the Information Technology Act, 2000 and applicable rules thereunder. This electronic record is generated by a computer system and does not require any physical or digital signatures.

These Terms & Conditions (“Terms”) govern your use of the Casale Vero website (hereinafter referred to as the “Website”). By accessing, browsing, or using this Website, you agree to comply with and be bound by these Terms.

1. Introduction

Casale Vero is an emerging fashion brand offering men’s and women’s clothing, with plans to expand into kidswear and footwear in the future.

The brand name “Casale Vero”, including its logo, designs, and associated elements, are proprietary to the Company and are either registered trademarks or applied for trademark protection under applicable laws.

By using our Website, you agree to these Terms & Conditions along with our Privacy Policy and other policies referenced herein.

2. Eligibility
You must be at least 18 years old to use this Website or make purchases.
If you are under 18, usage must be supervised by a parent or legal guardian.
By using the Website, you confirm that you are legally capable of entering into a binding contract under applicable Indian laws.
3. Account Registration
You may be required to create an account to place orders.
You are responsible for maintaining the confidentiality of your login credentials.
Any activity under your account shall be your responsibility.
Casale Vero reserves the right to suspend or terminate accounts containing false, inaccurate, or misleading information.
4. Use of Website

By accessing or using the Website, you agree to comply with all applicable laws and these Terms.

You agree not to:

Upload or share unlawful, harmful, abusive, defamatory, obscene, or misleading content
Violate intellectual property or privacy rights
Impersonate any individual or entity
Distribute viruses or malicious code
Attempt unauthorized access, hacking, scraping, or disruption

Unauthorized commercial use, promotions, or solicitations without prior written consent from Casale Vero are strictly prohibited.

Casale Vero reserves the right to monitor, review, and remove any content violating these Terms and take appropriate legal action where necessary.

User Risk Acknowledgement

You understand that:

Content posted by other users may be offensive or inappropriate
Personal information shared publicly may be misused

Casale Vero does not endorse such activities and shall not be held responsible for misuse of voluntarily shared information.

Cyber Security Clause

Casale Vero reserves the right to initiate legal action against any individual or entity involved in activities that harm the Website, including but not limited to:

DoS (Denial of Service) attacks
DDoS attacks
Unauthorized system interference
Copyright, Authors’ Rights & Database Rights

Copyright, Authors’ Rights and Database Rights

All content on the Website, including text, images, graphics, videos, software, and data, is owned by Casale Vero or its licensors and is protected under applicable intellectual property laws.

You may use Website content only for personal, non-commercial purposes, provided you do not modify, distribute, or remove proprietary notices. Any reproduction, distribution, or commercial use without prior written consent is prohibited.

By submitting content (such as reviews, comments, or media), you grant Casale Vero a worldwide, perpetual, royalty-free right to use, reproduce, and display such content for business and promotional purposes, without obligation of compensation or attribution.

Casale Vero reserves the right to suspend access or take legal action in case of misuse of the Website.

5. Product Information
We strive for accuracy in product descriptions and pricing.
Errors may occur and may be corrected without prior notice.
Product colors may vary slightly due to display differences.
6. Pricing & Payments
All prices are in Indian Rupees (₹).
Payments are processed via secure third-party gateways.

Casale Vero reserves the right to:

Cancel orders due to pricing errors
Limit quantities
Reject suspicious transactions
7. Orders & Shipping
Orders are confirmed after successful payment (except COD).
Delivery timelines are indicative and may vary.
Casale Vero is not liable for delays caused by logistics partners or unforeseen events.
8. Returns & Refunds

Returns are accepted only if:

Product is damaged, defective, or incorrect
Request is raised within the specified period

Conditions:

Item must be unused and with original tags
Packaging must be intact

Refunds:

Processed to original payment method
COD refunds via bank transfer
9. Promotions & Offers

Offers may include:

Discount coupons
Combo offers
Free gifts

Conditions:

Cannot be combined unless stated
Limited-time validity
Returns may affect eligibility

Casale Vero reserves the right to modify or withdraw offers at any time.

10. Intellectual Property

All trademarks, logos, brand elements, and designs of Casale Vero are protected under applicable laws.

Unauthorized use is strictly prohibited.

11. Third-Party Links

The Website may contain third-party links.
Casale Vero is not responsible for their content or policies.

12. Disclaimer of Warranties

All products and services are provided on an “as is” and “as available” basis.

We do not guarantee:

Uninterrupted Website access
Error-free content
13. Limitation of Liability

Casale Vero shall not be liable for:

Indirect or consequential damages
Loss due to misuse of Website
Delays beyond control
14. Indemnity

You agree to indemnify Casale Vero against any claims arising from:

Violation of these Terms
Misuse of Website
Breach of laws
15. Termination

Casale Vero reserves the right to:

Suspend or terminate access
Cancel orders or accounts
16.  Compliance with Laws

The Buyer and Seller agree to comply with all applicable laws and regulations, including but not limited to the Foreign Exchange Management Act, 1999 and related rules and notifications, guidelines issued by the Reserve Bank of India, the Customs Act, the Information Technology Act, 2000 (as amended), the Prevention of Money Laundering Act, 2002, the Income Tax Act, 1961, and any applicable Export-Import policies of the Government of India. Such compliance shall apply in relation to the use of the Casale Vero website and its payment facilities, as may be applicable to each party.

17. Changes to Terms

Casale Vero may update these Terms at any time.
Continued use implies acceptance of revised Terms.

18. Contact Us

For queries, please contact:
Email: support@casalevero.com 
       info@casalevero.com